Returns & Exchanges

At Shop Zoco, we want you to love every piece you purchase; however, if you are not completely satisfied, we accept returns on unworn items with tags attached within 30 days of delivery.

Return Process

  • 1.
    Initiate Your Return

    Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

  • 2.
    Pack Your Items

    Securely place the items in their original packaging, ensuring all original tags and labels are still attached to the garments.

  • 3.
    Print and Attach Label

    Download your prepaid shipping label from the portal, print it out, and fix it firmly to the outside of your return package.

  • 4.
    Drop Off and Refund

    Hand your package to the designated carrier; once received and inspected at our warehouse, your refund will be processed within 5-7 business days.