Returns & Exchanges
At Shop Zoco, we want you to love every piece you purchase; however, if you are not completely satisfied, we accept returns on unworn items with tags attached within 30 days of delivery.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Pack Your Items
Securely place the items in their original packaging, ensuring all original tags and labels are still attached to the garments.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and fix it firmly to the outside of your return package.
- 4.Drop Off and Refund
Hand your package to the designated carrier; once received and inspected at our warehouse, your refund will be processed within 5-7 business days.